Last revised December 18, 2013
1. Information We Collect
GSN Account Information:
The Services may contain an online store from which you can purchase certain products. We will be required to collect PII such as name, contact information, shipping and billing addresses, and a credit card number in order to process your order. We may also keep records of your transactions with us. We may use the information you provide to us in order to communicate with you about products purchased, related customer support and to send you information about other products or services we believe may be of interest to you.
As part of the registration process to create a GSN Account or to participate in Special Promotions, you may be asked to provide certain information that does not personally identify you. For example, you may be asked to provide information concerning your television viewing habits, music or other entertainment preferences, purchasing habits, and the like. We may also collect information about your use of the Application, including but not limited to how long you use the Application or the device you use to connect to the Application. GSN requests this information in order to enhance your experience by understanding you better and to also make you aware of new services, programs or offers which may be of interest to you.
In addition, when your computer or mobile device contacts our web servers (for example, when you visit the Website or view an HTML e-mail), our web servers automatically collect usage information. Such usage information includes information about how our visitors use and navigate our Services. For example, GSN might collect information concerning the type of Internet browser or computer operating system you are using, the domain name of your Internet service provider, your "click path" through the Website, the website or advertisement from which you linked to the Website, and/or the website that you go to when leaving the Website. In order to do this, GSN may use several technologies and perform system checks when a user visits the Website. Examples of such technologies are cookies (as described in more detail below), transparent gifs, frames, server log analysis, and other technologies as they are developed. All technologies implemented on the Services are used to enhance the user experience.
Flash Cookies: Our Services enable the use of the Adobe Flash Player. Adobe's Flash Player is used by many websites that offer video and other interactive content. By default, your use of the Adobe Flash Player generates "flash cookies" (also known as "persistent identification elements" or "local shared objects"). The Adobe Flash Player (and similar applications) use flash cookies to remember user settings, preferences and usage similar to the browser cookies referenced above, but flash cookies can store more information than browser cookies and are managed through a different interface than the one provided by your web browser. You can control the degree to which you accept flash cookies by accessing your Adobe Flash Player management tools directly through the settings manager for Adobe Flash, located at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you do not allow flash cookies to take any disc space on your computer, you may not be able to take advantage of or participate in certain features of the Services. Users with a computer running the Windows operating system can view flash cookie files in this folder: \Documents and Settings\[username]\Application Data\Macromedia\Flash Player. Users with a computer running the Apple operating system can view flash cookie files in this folder: /users/[username]/Library/Preferences/macromedia/Flash Player. Flash cookies, or LSO files are stored typically with an ".SOL" extension.
The Adobe Flash Player is not the only technology being used in the ever-shifting online and mobile content environment. HTML5 is an increasingly popular web standard used for presenting content, especially content delivered to mobile devices. HTML is the mark-up language used for the World Wide Web. Almost all web pages you visit on the internet are based around HTML code. HTML5 is simply the fifth and latest iteration of this mark-up language that allows for more interactive web pages. One of the real benefits of HTML5 is its potential to standardize the highly fragmented rich-media universe. Some HTML5 code may allow your response to advertising and other activities to be monitored across websites and such information to be stored on your computer or mobile device. Technology solutions that allow users to opt-out of or block this sort of tracking are being developed through browser add-ons and other tools.
Web Beacons: Our web pages or e-mail messages may contain a small graphic image called a web beacon, which is sometimes also called a "clear gif", that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small or invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to our web pages or to monitor how our users navigate our Services, and we may include web beacons in e-mail messages in order to count how many of the messages we sent were actually opened or acted upon. We use web beacons to compile aggregate statistics about our Services and our marketing campaigns.
IP Addresses: An IP address is a number that is assigned to your computer or network when you are linked to the Internet. When you request pages from our Services, our servers log your IP address. We may use IP addresses for a number of purposes, such as system administration, to report aggregate information to our business partners or to audit the use of the Services. We may associate your IP address with the PII you provide.
2. Use of Information Collected
Third parties providing services on our behalf : We may engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) product and/or experience customization, (b) distribution of marketing and promotional material, (c) website evaluation, (d) data collection, storage, management, analysis and, where applicable, cleansing, and (e) any other services designed to assist us in maximizing our business potential. These third parties may have access to the Services' user information, including PII, to the extent it is needed to perform their duties and functions.
Company Security: We may release information about our users, including PII, when legally required to do so, at the request of governmental authorities conducting an investigation or to verify or enforce compliance with the policies governing our Services and applicable laws. We may also disclose such user information whenever we believe disclosure is necessary to protect the rights, property or safety of GSN, or any of our respective affiliates, business partners, customers or others.
Aggregate Information: We may disclose non-identifying, aggregated user statistics to third parties for a variety of purposes, including describing our services to prospective partners and other third parties. Examples of such non-personal information include the number of users who visited the Website during a specific time period or redeemed a prize through the Services.
Third Party Offers: From time to time, we are approached by third party companies and organizations that provide game-related special offers or other offers that we believe may be of interest to you. To extend these offers to you, we may use your GSN account information to send out promotional mailings to you on their behalf. If you select to sign up for the third party offer, we will share your GSN account information with the third party offer provider. We see this as a value-added service helping you find useful products or services.
3. Online Advertising Practices/Third Party Advertisers/Behavioral Advertising
You recognize and agree that the Third Party Ad Servers who deliver ads for GSN may combine the information collected with other information they have independently collected from other services or products. These companies collect and use information under their own privacy policies. These ad serving technologies may be integrated into the Services.
In addition, GSN uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partners (each, a "Management Partner"). These files enable our Management Partners to recognize a unique cookie on your Web browser. The cookie was placed by us, or by another advertiser who works with the applicable Management Partner. The Management Partner may set and access its own cookies on your Web browser in order to serve ads it believes may be of interest to you based on the profile information you provided to us at registration (e.g., demographic information) as well as information collected about you by the applicable Management Partner elsewhere on the Web. Management Partners may use information about you gathered from the Services (including your demographic information provided to us upon registration as well as your browsing behavior on the Website) to serve third party ads to you elsewhere on the Internet. For more information about how cookies work, please visit the Network Advertising Initiative's homepage.
Advertising GSN Products & Services: After you visit or use the Services, our advertising partners may deliver GSN ads to your Web browser when you are visiting other sites on the Internet. These ads are delivered based on cookies that are set by us or by our third party advertising network partners when you visit or use the Services, and that are recognized by these companies when you visit other sites. Please see the section above on cookies to learn more about setting your Web browser to block cookies.
4. Special Notice Regarding Children Under 13 Years of Age
These Services are not aimed at nor intended for children under the age of 13. If you are under the age of 13, please do not use the Services, and if you are over the age of 13 but under the age of 18, you should use the Services only with the and permission and/or supervision of a parent or legal guardian. Our Services do not accept registration from children under the age of 13. No PII is purposefully or knowingly collected from children under the age of 13 by GSN. Parents are hereby put on notice that as a result of the foregoing, GSN does not provide a mechanism to obtain parental consent.
If you are a parent or guardian who has discovered that your child has submitted his or her PII to GSN, GSN will make commercially reasonable efforts to delete the information from its database, at your request. To request the deletion of your child's information, please send an email to email@example.com and be sure to include in your message the same member name and password that your child submitted. Your use of the Services indicates that you hereby represent and warrant that all information you provide, including but not limited to age, shall be truthful and correct.
5. Our Commitment to Data Security
If you give GSN sensitive information (e.g., credit card numbers), GSN will take all commercially reasonable steps to protect such information by establishing a secure connection with your Web browser. GSN employs a security technology known as a secure-socket-layer ("SSL"), an industry standard security protocol for encrypting sensitive information provided to us by a third party, to protect the transmission of payment information to the Services. Unless otherwise specified herein or on the Services, credit card numbers are used only for payment processing and are not retained for marketing or any other purposes.
While GSN takes precautions against possible breaches in its databases, no website, internet transmission, computer system or connection is completely secure. Consequently, GSN cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We cannot and do not ensure or warrant the security of any information you transmit to GSN and you do so at your own risk.
GSN urges you to keep your PII safe by memorizing your password or keeping it in a safe place, separate from your account information, as sharing your password with others may lead to unauthorized access to your information.
6. Postings to GSN Forums
Please review our restrictions on use and guidelines for user forums in our Terms of Service. All postings, whether in a chat room, on message boards or other method of communication within the Forums will generally be available to, and freely accessible by, other users of the GSN Forums as well as the Internet general public. Therefore, users should not expect that any information they post will be kept private or confidential and are encouraged to exercise discretion when using the GSN Forums. Additionally, your member name will always be included in conjunction with your postings in the GSN Forums. In addition, certain message boards (and similar user forums) may display IP addresses and possibly PII along with the message poster's name and message. GSN assumes no responsibility for any action or policies of any third parties who collect any information automatically included when users use the GSN Forums as described above, or any information users may disclose in user forums or other public areas, if any, of the Services. GSN is not responsible for events arising from the distribution of any information you choose to publicly post or share through the Forums
7. Hyperlinks To and From Other Websites
8. Social Networking
GSN may offer you the possibility to connect your accounts from third party social networking sites, such as Facebook and Twitter (each, a "Social Networking Site"), with the Services by an application programming interface (API) or other software. By allowing GSN to connect with your accounts on such Social Networking Sites, you consent to GSN's accessing the information in those accounts, which information may include PII. You likewise consent to GSN's publishing on the Services any such information or actions you take on other such Social Networking Sites. Any information accessed or published from your account on a Social Networking Site on the Services is subject to GSN's Terms of Service. It is your choice whether to use any such Social Networking Site, and you understand that in some instances such Social Networking Sites may request to access and publish information about you or your friends that is included in your GSN Account.
9. Consent to Processing in the United States
10. Maintaining and Updating Your Account Information/Unsubscribe
As part of your use of the Services, you are responsible for maintaining and updating, as applicable, your Registration Information with current and complete information. You may edit and delete portions of your GSN Account information or delete the GSN Account entirely. To do this, visit the first page after signing in to your account, and click on "Your GSN" to make changes or deletions. You can also write to us at:
Attn: Player Support
21 Hickory Drive
Waltham, MA, 02451
After receiving any requested changes to your information, we will make reasonable efforts to ensure that all of your PII stored in databases we actively use to operate the Services will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practical. However, we reserve the right to retain in our archival files any information we remove from or change in our active Services databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our Terms of Service. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate. Therefore, you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. Please be aware that we will process your request promptly, but it may take some time to update our systems in the ordinary course of our business operations. We appreciate your patience and understanding.
If you are the parent or guardian of a child under the age of 13, and you have discovered that your child created an account and would like to have it deleted, please e-mail us at firstname.lastname@example.org with your child's member name and password.
If you do not exercise your opt-out choices upon registration or otherwise at the time the PII is provided, it may take some time to process your opt-out choices. Our systems require time to update, and promotional mailings using PII shared before your opt-out may already be in process. Thus, your PII might continue to be shared with third parties for promotional purposes for some time after you make your request, For similar reasons, if your PII is shared with a third party, GSN largely or completely loses control over how that information is used. Thus, even after you have opted out of allowing us to share your PII, you might continue to receive promotional materials from third parties unless and until you duly register your opt-out request with each third party in question.
You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
11. Contact Us Regarding Privacy
Notice to California Residents/Your California Privacy Rights
12. Notification of Changes
13. Choice of Law
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